Roadside Assistance (Auto Rescue)
Even if you have your vehicle fully maintained or take every precaution before hitting the road, it is always possible to encounter unexpected situations on the road. The most effective solution against the risk of being stranded in heavy traffic in the city or in a deserted area on an intercity road is roadside assistance service. Thanks to roadside assistance available 24/7, 365 days a week, you can travel safely without worrying about being stranded.
What is Roadside Assistance Service?
Roadside assistance is a service that provides solutions to various problems that drivers may encounter during travel. In general, it helps drivers in emergency situations such as accidents, vehicle breakdowns, tire bursts and fuel running out. This service is usually offered within the scope of roadside assistance packages or automobile insurance provided by private companies.
What Does Roadside Assistance Services Cover?
The scope of roadside assistance services may vary depending on the company or insurance policy from which the service is received. It generally covers the following services:
- Tow Truck Service: If your vehicle breaks down or has an accident, a tow truck will be sent as part of the roadside assistance service. The tow truck safely transports your vehicle to the authorized service or to a location you specify.
- Tire Change: If your tire goes flat or flat, expert personnel will assist you with the necessary equipment to install the spare tire or repair the damaged tire.
- Fuel Assistance: If you run out of fuel during your trip, roadside assistance provides fuel quickly and helps you reach the nearest fuel station.
- Battery Boost: If your vehicle’s battery runs out, roadside assistance can charge your battery or replace it with a new one.
- Key Recovery: If you lose your key or get locked in the vehicle, experts will come to your aid in a short time with the necessary equipment.
Does Insurance Cover Roadside Assistance?
Many car insurance policies offer roadside assistance to provide emergency assistance in case the vehicle becomes stranded. While this service is standard in some policies, in others you may need to pay an additional premium. It is important that you carefully examine your automobile insurance policy and learn the scope and details of the roadside assistance service.
In Which Situations Is Roadside Assistance Service Invalid?
In some cases, it is not possible to benefit from roadside assistance service. These situations are:
- Pre-Planned Maintenance and Repairs: Routine maintenance and planned repairs are not covered by roadside assistance. For example, roadside assistance cannot be requested for operations such as periodic maintenance, planned tire changes and oil changes.
- Alcohol and Drug Use: Driving under the influence of alcohol, medication or drugs is prohibited and roadside assistance cannot be requested in this case.
- Self-Injury and Fight: Roadside assistance service is not provided for damages caused by the driver injuring himself or fighting.
- Same Accidents and Similar Malfunctions: Drivers who are constantly involved in the same type of accidents or experience similar malfunctions because they do not take the necessary precautions may not benefit from roadside assistance service.
- Extraordinary Situations: Roadside assistance service may not be provided during extraordinary situations such as natural disasters, war, riots and strikes.
In light of this information, you can make your travels safer and more peaceful by getting roadside assistance service.